Your Blue Soup Up Vest and UN Vest are supported with a warranty on both manufacture and materials for one year from date of purchase.
Blue Soup will choose to replace or repair any defects that occur within normal wear and tear circumstances. This covers the failure of any elements of the inflation system and the outer vest seams or fabrics.
Blue Soup retains the right to define normal wear and tear circumstances, but as a guideline this requires the customer to follow the UP Vest / UN Vest care instructions which can be found in your instruction manual and that you take all reasonable precautions to maintain the garment.
Exposure to elements such as extreme heat and direct sunshine, prolonged bacteria and chlorine, and other harsh or abrasive substances can accelerate product degradation and void warranty.
Materials such as fingernails and other sharp objects may tear and rip the outer UP Vest / UN Vest material, Blue Soup will not repair or replace items that have clear physical stress such as rips and split seams, or where there is clear evidence of inadequate care or treatment.
Product that is covered by repair or warranty maybe exchanged at either the retail place of purchase, or if you purchased your UP Vest or UN Vest via this website see Blue Soup Terms and Conditions for return address and dont forget to email us in the first instance before you send anything back. Please Note that Blue Soup will return any warranty repair or replacement by the same speed of delivery.